Spokemead is part of Kinovo Group, alongside Dunhams and Purdy, which has recently released its Annual Report and Accounts.  Together, the group leads in the provision of specialist property services centered on safety and regulatory compliance, home and community regeneration, and sustainable living.

Spokemead specialises in:

  • Domestic and commercial electrical repair, maintenance, installation, upgrades, rewires, and testing
  • Fire and electrical safety: emergency lighting, fire alarms, smoke detection, lightning protection, PAT testing
  • Security systems: CCTV, door entry

The report highlights Spokemead’s outstanding contribution, which includes:

  • An 80% revenue increase in domestic fire safety works in the last year
  • Recruiting extra staff to carry out additional works

Nicole Rooney, Commercial Director of Spokemead, comments how new fire and electrical safety regulations are driving business for the company: “Spokemead saw an 80% revenue increase in domestic fire safety works last year, installing alarms in our clients’ tenanted properties to meet fire safety regulations. We expect these projects to continue at similar levels in the current financial year. We also began a domestic electrical installation testing and remedial works project, accounting for around a third of our revenue. We started working on buildings over 18 metres in height to ensure our client complies with new legislation under the Building Safety Act. Works include domestic testing, remediation, surge protection, AFDD and smoke and fire detection systems. Next year, we will be turning our attention to buildings under 18 metres.

Bolstered team

“The business has recruited extra staff, including an office administrator and contracts manager, to carry out this work. We also promoted one of our team members to project supervisor.

Enhanced accreditations

“Retaining and gaining our accreditations is critical to our ability to carry out these and other potential works. Last year, we added the MCS Solar PV and PAS 2030 to our skills and accreditation base, allowing us to expand our offering into regeneration and renewables work. We are also expanding our fire detection and fire alarm systems certifications, increasing the scope of work we can carry out on behalf of our clients.

Update on our Social Value

“Having kicked off our social value commitment to Southwark Council the previous year, we continued supporting the local canteen charity Be Enriched, adding meaningful value to the communities we work within.

“In FY24, we decided to invest in the social value portal to align with our clients’ expectations and to place us ahead of our competitors when bidding for new, or retaining existing, contracts. Clients trust the reports the social value portal provides, as all evidence is checked and validated.

Managing our supply chain

“This year saw a significant change in how we carry out our communal reactive repair works due to fluorescent lamps no longer being produced.

“The biggest challenge we faced this year while phasing in LED lighting replacements was the long lead times when ordering the manufacturer-specific products that our client required. This meant we had to forward plan quantities required daily as work orders have time priorities to adhere to, ensuring our performance KPIs were not affected. We needed to ensure that service delivery was still exceptional while considering and upgrading the various types of manufacturers our client already had in situ. We spent many hours recalling previous data to analyse the situation so that we were prepared for when the change took place.

“The project has been highly successful, providing a revenue uplift of 27% in the previous year. Due to the challenges we faced, the average individual job price increased by 41%.”

David Bullen, Kinovo’s Chief Executive Officer adds:

“Spokemead has made a notable contribution to the success of the Kinovo Group this year. Together, the group has made significant progress as we continue to deliver on our strategic goals, with an excellent performance ahead of previous expectations, underpinned by improved operational efficiency.

“Thank you to the Spokemead team, and everyone in the group, for helping us set firm foundations for future growth. Our values-based culture will help us continue to raise living standards across the UK, supporting families and communities, keeping them safe, and making the possibilities of tomorrow a reality today. We look forward to another positive year ahead.”